Felicity Hotels - Loyalty program. Its easy and rewarding

Our Loyalty program is for designed for frequent staying guests of Felicity Hotels in Špindlerův Mlýn.

We appreciate your loyalty and are delighted that you regularly stay in our hotels. As thanks, we have prepared an attractive loyalty program, with you in mind.


Become a member of Felicity Hotels and receive up to 7% of your reservations back! Your reward points will be a great discount or an irresistible bonus, whichever way you look at it.



  • Save up to 10% with Member Rate at our hotels.
  • Enjoy exclusive member-only offers
  • Earn points quickly on stays, dining, spa services and FIND experiences
  • Use points for free nights with no blackout dates at our hotels, starting at just 10,000 points
  • Enjoy a free night award after staying at 4 of our different hotels
  • Free upgrade up to suite after your 4th stay; subject to availability
  • Part-points-part-cash redemption offers


How to register for our loyalty program?

You can sign into our on-line reservation system and sign up to become a member today. Next, you receive a membership number and generated password via your email. Once you sign into your account it is easy to check and edit your reservations and review your points, anytime.


How to redeem points?

  • Every point is equivalent for Kč1. You can choose from the offers and rewards on your account profile. All of our hotels provide the same offers and rewards. Points can also be used to redeem a fabulous range of hotel services.
  • Can I pay part cash, part points?
  • If you have say 2,000 points in your account, and the total room charge is Kč 3,500, you can redeem the room with 2,000 points + Kč 1,500 cash.


How to use bonuses?

  • You can use discounts and bonuses after the payment of your first stay.
  • You can choose from the offer of bonuses and discounts at your profile.
  • Rewards are the same at all our hotels.


Terms & Conditions

  • Points are not accrued for any stay that is paid by guest vouchers or reward free night stays
  • Points are not accrued for any stay that is booked by any 3rd party on-line or agent reservation. Only direct reservation on our web sites, are valid bookings for points accrual.
  • If you have no eligible stays in our hotels over a 2 year period, your points will expire.


We are looking forward to welcoming you again soon to our Hotels.

Team Felicity